Public Hospital Corrects Impermissible Disclosure of PHI in Response to a Subpoena
Public Hospital Corrects Impermissible Disclosure of PHI in Response to a Subpoena
Covered Entity: General Hospital
Issue: Impermissible Uses and Disclosures
A public hospital, in response to a subpoena (not accompanied by a
court order), impermissibly disclosed the protected health information
(PHI) of one of its patients. Contrary to the Privacy Rule protections
for information sought for administrative or judicial proceedings, the
hospital failed to determine that reasonable efforts had been made to
insure that the individual whose PHI was being sought received notice of
the request and/or failed to receive satisfactory assurance that the
party seeking the information made reasonable efforts to secure a
qualified protective order. Among other corrective actions to remedy
this situation, OCR required that the hospital revise its subpoena
processing procedures. Under the revised process, if a subpoena is
received that does not meet the requirements of the Privacy Rule, the
information is not disclosed; instead, the hospital contacts the party
seeking the subpoena and the requirements of the Privacy Rule are
explained. The hospital also trained relevant staff members on the new
procedures.
| May a covered entity use or disclose protected health information for litigation? Answer: A covered entity may use or disclose protected health information as permitted or required by the Privacy Rule, see 45 CFR 164.502(a) (PDF); and, subject to certain conditions the Rule typically permits uses and disclosures for litigation, whether for judicial or administrative proceedings, under particular provisions for judicial and administrative proceedings set forth at 45 CFR 164.512(e) (GPO), or as part of the covered entity’s health care operations, 45 CFR 164.506(a) (PDF). Depending on the context, a covered entity’s use or disclosure of protected health information in ...read more |
| Private Practice Revises Process to Provide Access to Records Covered Entity: Private Practices Issue: Access A private practice failed to honor an individual's request for a complete copy of her minor son's medical record. OCR's investigation determined that the private practice had relied on state regulations that permit a covered entity to provide a summary of the record. OCR provided technical assistance to the covered entity, explaining that the Privacy Rule permits a covered entity to provide a summary of patient records rather than the full record only if the requesting individual agrees in advance to such a summary ...read more |
| Private Practice Revises Access Procedure to Provide Access Despite an Outstanding Balance Covered Entity: Private Practice Issue: Access A complainant alleged that a private practice physician denied her access to her medical records, because the complainant had an outstanding balance for services the physician had provided. During OCR’s investigation, the physician confirmed that the complainant was not given access to her medical record because of the outstanding balance. OCR provided technical assistance to the physician, explaining that, in general, the Privacy Rule requires that a covered entity provide an individual access to their medical record within 30 days of ...read more |
| Clinic Sanctions Supervisor for Accessing Employee Medical Record Covered Entity: Outpatient Facility Issue: Impermissible Use and Disclosure A hospital employee's supervisor accessed, examined, and disclosed an employee's medical record. OCR's investigation confirmed that the use and disclosure of protected health information by the supervisor was not authorized by the employee and was not otherwise permitted by the Privacy Rule. An employee's medical record is protected by the Privacy Rule, even though employment records held by a covered entity in its role as employer are not. Among other corrective actions to resolve the specific issues in the case, a letter ...read more |
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